How Can I Return An Item?
Any DVD may be returned only if unopened. Sorry, we can not accept any returns of DVD's that have been opened or used.
Here's how to initiate a refund (these instructions are included in your receipt and packing slip for easy reference):
- Email us your intent to return the item within 30 days of your purchase. In order to serve you better, please let us know the reason for your return. Our email address is included in your receipt, or contact us by clicking here.
- Send us the item. Please ship to the processing center address indicated on your packing slip. Failure to do so may result in delay of your refund.
- Upon receiving the unopened item, we will process your refund for the purchase price. All refunds are processed to the same method of payment used in the original purchase. You will receive an email confirmation of the refund. Items or packaging not in new, unopened condition will not be accepted for refund.